Strategic commerce partnership
Annual Strategic Partner
A combined reliability, leadership and engineering relationship for the next stage of growth.
Expected investmentAnnual programmes from £42,000
Typical programme12-month programme with 90-day plans
Working standardNamed owner and contracted response schedule
Designed for
High-revenue merchants seeking one long-term commerce technology partner.
Problems addressed
- Multiple technical suppliers
- Unowned commercial risk
- Insufficient delivery capacity
Commercial outcomes
- Single accountable partnership
- Planned improvement capacity
- Quarterly commercial and technical alignment
Core deliverables
- Reliability operation
- Fractional leadership
- Development allowance
- Quarterly plan and annual roadmap
Controlled from first decision to monitored release.
Qualification → paid discovery → proposal → security and access review → onboarding → baseline → 90-day plan.
Next step
Executive qualification
Qualification confirms whether a bounded repair, managed package, paid discovery or strategic relationship is the right route.