Effective July 17, 2026 · Version 1.0
Status and scope
Effective July 17, 2026. This operational draft should be reviewed by qualified United States counsel before commercial launch.
This Refund and Cancellation Policy applies to the relevant FixMyStorefront website, product or service. A signed proposal, order form, statement of work or data agreement controls where it expressly conflicts.
Services
Fees already earned for discovery, reserved capacity or completed milestones are generally non-refundable. If FixMyStorefront cancels undelivered work without customer breach, any unearned prepaid amount will be returned.
Subscriptions and software
Cancellation stops future renewal after the current paid term unless an order form states otherwise. Statutory rights and any product-specific written guarantee remain unaffected.
Contact and updates
Questions and formal notices should be submitted through the secure contact or request form on this website. Do not send passwords, payment data, customer records or production credentials.
We may update this document prospectively. The effective date identifies the current version; material contractual changes follow the notice terms in the applicable agreement.