These are operational drafts for transparency and contracting readiness. Qualified United States counsel must approve them before commercial launch.
Privacy Policy
How we collect, use, disclose and retain business contact, assessment, account and support information.
Read document →Terms of Service
The general rules that govern use of FixMyStorefront websites, accounts, assessments and services.
Read document →Website Use Terms
Permitted use of public content, tools, forms and guidance.
Read document →Cookie Policy
How essential, preference and measurement technologies may be used.
Read document →Data Processing Addendum
Controller and processor responsibilities when contracted services involve personal data.
Read document →AI Usage Policy
Where assisted analysis may be used and where human review and customer approval remain required.
Read document →Acceptable Use Policy
Activities prohibited across accounts, connectors, tools and support services.
Read document →Managed Services Terms
Scope, capacity, response windows, dependencies and change control for recurring engagements.
Read document →Custom Development Terms
Discovery, milestones, acceptance, deployment, ownership and maintenance for bespoke work.
Read document →Plugin Licence
Rights and restrictions for FixMyStorefront software releases.
Read document →Support Policy
Supported versions, channels, response targets and customer cooperation requirements.
Read document →Refund and Cancellation Policy
How cancellations, earned fees, subscriptions and digital products are handled.
Read document →Project Delivery Policy
Decision gates, dependencies, acceptance and controlled release practices.
Read document →Discovery Workshop Terms
What paid discovery produces and why it does not guarantee a subsequent build.
Read document →Security Policy
Our security principles, access boundaries and shared-responsibility model.
Read document →Responsible Disclosure Policy
How to report a suspected vulnerability safely and in good faith.
Read document →Intellectual Property Policy
Ownership of pre-existing materials, deliverables, third-party software and feedback.
Read document →Accessibility Statement
Our commitment to accessible services and a route to report barriers.
Read document →Third-Party Services Policy
How hosting, payment, email, analytics, AI and platform providers affect delivery.
Read document →Data Retention Policy
How long common categories of commercial and support data are kept.
Read document →Customer Responsibilities
Approvals, backups, lawful data, access, testing and decision ownership required from customers.
Read document →Inspector and Connector Terms
Explicit authorization, read-only collection boundaries, snapshots and disconnection.
Read document →Commerce HQ Terms
Account, report, finding, support and collaboration rules for the customer workspace.
Read document →