Troubleshooting

We have probably seen the pattern before.

Start with the symptom. These guides help you capture useful evidence, avoid risky live-store guesses and understand when the problem needs hands-on investigation.

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REVENUE PATHJourney monitored

FixMyStorefront / Live viewPurchase flow

ProductVerifiedConnected

CheckoutReviewingConnected

PaymentConnectedConnected

OrderConfirmedConnected

PROBLEM GROUP

Orders & checkout

PROBLEM GROUP

Store reliability

PROBLEM GROUP

Products & visibility

URGENT OR UNCLEAR?

Do not experiment on the live revenue path.

Share the exact symptom, when it started and whether customers can still order. We will identify the safest first check.

Report the problem →